3.1Overall
Rating Breakdown
Salary
3.0
Work-Life
3.3
Culture
3.3
Growth
2.9
Company Info
- Founded
- 1991
- Employees
- 10001+
- Turnover (Cr)
- ₹10000+ Cr
- Headquarters
- Gurgaon
Pros & Cons(175 reviews)
👍 Pros
- Work Environment29
- People/Colleagues26
- Employee Friendliness & benefits22
- Work-Life Balance21
- Flexi Hours19
👎 Cons
- Salary39
- Average Yearly Appraisal26
- No Work from Home18
- Leave Policy17
- Exit Policy/Notice Period15
Salary
Is the salary as per market standard?
Yes
30 (40%)
No
45 (60%)
Tell us about your last increment
Less than 10%
42 (57%)
10-15%
12 (16%)
15-20%
6 (8%)
Not Eligible
14 (19%)
Work life balance
How many hours you normally work in a day?
5-6 Hours
0 (0%)
8-10 Hours
0 (0%)
10+ Hours
0 (0%)
Does Serco Global Services have a flexible working hours policy?
Yes
0 (0%)
No
0 (0%)
Case to case basis
0 (0%)
Company culture
How smart are your colleagues?
Extremely smart
22 (29%)
Average
50 (66%)
Below average
4 (5%)
How punctual are your co-workers?
Always on time
25 (32%)
Most of time
44 (57%)
Seldom on time
8 (10%)
How often do you have parties/offsites?
Weekly
6 (8%)
Monthly
8 (10%)
Quarterly
14 (18%)
Yearly
28 (36%)
Managment doesn't believe in it
21 (27%)
Career growth
How often do employees get promotions?
Less than 1 year
11 (14%)
1-2 Years
27 (35%)
2-3 Years
17 (22%)
3+ Years
22 (29%)
How many trainings do you attend every year?
More than 6 times in a year
15 (19%)
3-5 times in a year
14 (18%)
1-2 times in a year
30 (39%)
No such programs
18 (23%)
Salary Insights
| Role | Min | Avg | Max |
|---|---|---|---|
| Customer Care Executive/ Associate - Non Voice/ Web | ₹150K | ₹194K | ₹272K |
| Customer Care Executive/ Associate - Voice | ₹163K | ₹243K | ₹342K |
| Accountant/ Accounts Executive | ₹158K | ₹237K | ₹345K |
| Fresher | ₹154K | ₹218K | ₹296K |
| HR Executive/ Officer | ₹192K | ₹251K | ₹352K |
| Team Lead - Voice | ₹223K | ₹381K | ₹580K |
| Team Lead | ₹194K | ₹350K | ₹551K |
| Quality - Coach/ Analyst | ₹173K | ₹251K | ₹343K |
| Operations Manager | ₹232K | ₹637K | ₹1144K |
| Team Manager - Voice | ₹319K | ₹366K | ₹477K |