3.2Overall
Rating Breakdown
Salary
2.9
Work-Life
3.5
Culture
3.4
Growth
3.0
Company Info
- Founded
- 1999
- Employees
- 10001+
- Turnover (Cr)
- ₹1000 - 2500 Cr
- Headquarters
- New York
Pros & Cons(683 reviews)
👍 Pros
- Work-Life Balance109
- Work Environment102
- Leave Policy73
- Flexi Hours73
- Quality of Work71
👎 Cons
- Salary154
- Average Yearly Appraisal94
- Exit Policy/Notice Period67
- No Work from Home59
- Limited Career Growth Opportunities48
Salary
Is the salary as per market standard?
Yes
99 (34%)
No
189 (66%)
Tell us about your last increment
Less than 10%
183 (64%)
10-15%
54 (19%)
15-20%
25 (9%)
Not Eligible
25 (9%)
Work life balance
How many hours you normally work in a day?
5-6 Hours
3 (60%)
8-10 Hours
2 (40%)
10+ Hours
0 (0%)
Does Exl Service.com(I) Pvt Ltd have a flexible working hours policy?
Yes
1 (20%)
No
4 (80%)
Case to case basis
0 (0%)
Company culture
How smart are your colleagues?
Extremely smart
74 (25%)
Average
188 (64%)
Below average
32 (11%)
How punctual are your co-workers?
Always on time
106 (36%)
Most of time
145 (49%)
Seldom on time
42 (14%)
How often do you have parties/offsites?
Weekly
2 (1%)
Monthly
22 (8%)
Quarterly
92 (31%)
Yearly
143 (49%)
Managment doesn't believe in it
34 (12%)
Career growth
How often do employees get promotions?
Less than 1 year
18 (6%)
1-2 Years
91 (31%)
2-3 Years
76 (26%)
3+ Years
109 (37%)
How many trainings do you attend every year?
More than 6 times in a year
56 (19%)
3-5 times in a year
75 (25%)
1-2 times in a year
109 (37%)
No such programs
55 (19%)
Salary Insights
| Role | Min | Avg | Max |
|---|---|---|---|
| Customer Care Executive/ Associate - Non Voice/ Web | ₹154K | ₹229K | ₹337K |
| Accountant/ Accounts Executive | ₹178K | ₹308K | ₹490K |
| Operations/ Process - Associate | ₹157K | ₹241K | ₹375K |
| Financial Analyst | ₹192K | ₹377K | ₹609K |
| Business Analyst | ₹266K | ₹646K | ₹1211K |
| Customer Care Executive/ Associate - Voice | ₹185K | ₹280K | ₹407K |
| Operations Manager | ₹271K | ₹615K | ₹1008K |
| Operations/ Process - Team Lead | ₹204K | ₹412K | ₹583K |
| Quality - Coach/ Analyst | ₹191K | ₹296K | ₹409K |
| Financial Accountant | ₹218K | ₹379K | ₹566K |