3.2Overall
Rating Breakdown
Salary
3.1
Work-Life
3.2
Culture
3.6
Growth
3.1
Company Info
- Founded
- 2000
- Employees
- 5001 - 10000
- Turnover (Cr)
- ₹500 - 1000 Cr
- Headquarters
- United States
Pros & Cons(118 reviews)
👍 Pros
- People/Colleagues24
- Work Environment23
- Employee Friendliness & benefits22
- Cab & Transport Facility16
- Career Growth Opportunities13
👎 Cons
- Salary34
- No Work from Home24
- Average Yearly Appraisal20
- Not much Work-Life Balance17
- No Flexi Hours16
Salary
Is the salary as per market standard?
Yes
17 (30%)
No
39 (70%)
Tell us about your last increment
Less than 10%
34 (63%)
10-15%
9 (17%)
15-20%
3 (6%)
Not Eligible
8 (15%)
Work life balance
How many hours you normally work in a day?
5-6 Hours
2 (100%)
8-10 Hours
0 (0%)
10+ Hours
0 (0%)
Does 24/7 Customer Ltd have a flexible working hours policy?
Yes
2 (100%)
No
0 (0%)
Case to case basis
0 (0%)
Company culture
How smart are your colleagues?
Extremely smart
24 (41%)
Average
29 (50%)
Below average
5 (9%)
How punctual are your co-workers?
Always on time
20 (34%)
Most of time
31 (53%)
Seldom on time
7 (12%)
How often do you have parties/offsites?
Weekly
3 (5%)
Monthly
11 (19%)
Quarterly
11 (19%)
Yearly
20 (35%)
Managment doesn't believe in it
12 (21%)
Career growth
How often do employees get promotions?
Less than 1 year
5 (9%)
1-2 Years
20 (35%)
2-3 Years
18 (32%)
3+ Years
14 (25%)
How many trainings do you attend every year?
More than 6 times in a year
11 (19%)
3-5 times in a year
15 (26%)
1-2 times in a year
17 (29%)
No such programs
15 (26%)
Salary Insights
| Role | Min | Avg | Max |
|---|---|---|---|
| Customer Care Executive/ Associate - Non Voice/ Web | ₹153K | ₹200K | ₹259K |
| Customer Care Executive/ Associate - Voice | ₹192K | ₹281K | ₹364K |
| Technical Support Associate (Voice) | ₹235K | ₹297K | ₹335K |
| Team Lead - Voice | ₹325K | ₹417K | ₹541K |
| Fresher | ₹164K | ₹196K | ₹221K |
| Quality - Coach/ Analyst | ₹233K | ₹280K | ₹316K |
| Technical Support Associate (Non Voice) | ₹167K | ₹200K | ₹230K |